Privacy Policy

Last updated: December 31, 2024

1. Introduction

RawPipeline ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B email outreach platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address
  • Name
  • Password (encrypted)

2.2 Connected Email Accounts

When you connect your Google/Gmail account, we access:

  • Permission to send emails on your behalf
  • Permission to read email replies to detect responses to your campaigns
  • Your email address for identification purposes

We do NOT store the content of your personal emails. We only access emails that are replies to campaigns sent through our platform.

2.3 Campaign Data

We collect and store:

  • Email templates and content you create
  • Recipient lists and contact information
  • Campaign performance metrics (opens, clicks, replies)

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our email outreach service
  • Send emails on your behalf through connected accounts
  • Track campaign performance and provide analytics
  • Detect and display replies to your campaigns
  • Improve our services and develop new features
  • Communicate with you about your account and updates

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share data with:

  • Service providers who assist in operating our platform (hosting, analytics)
  • Legal authorities when required by law

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of sensitive data at rest
  • Secure OAuth 2.0 authentication for email connections
  • Regular security audits and updates

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Disconnect email accounts at any time
  • Export your data
  • Opt-out of marketing communications

8. Google API Services

RawPipeline's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

9. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: contact@emincan.com