Terms of Service

Last updated: December 31, 2024

1. Acceptance of Terms

By accessing or using RawPipeline ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

RawPipeline is a B2B email outreach platform that allows users to:

  • Connect their email accounts (Gmail/Google Workspace)
  • Create and manage email outreach campaigns
  • Send personalized emails to business contacts
  • Track email performance (opens, clicks, replies)
  • Manage prospect lists and contacts

3. Account Registration

To use the Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be at least 18 years old
  • Have the authority to bind yourself to these terms

You are responsible for all activities that occur under your account.

4. Acceptable Use Policy

You agree to use the Service only for lawful B2B email outreach. You must NOT:

  • Send spam or unsolicited bulk emails to consumers
  • Send emails containing malware, phishing, or fraudulent content
  • Violate CAN-SPAM, GDPR, or other applicable email laws
  • Harvest email addresses without consent
  • Impersonate others or misrepresent your identity
  • Send emails promoting illegal products or services
  • Exceed reasonable sending limits or abuse the platform
  • Attempt to circumvent security measures

5. Email Compliance

When using RawPipeline, you are responsible for:

  • Ensuring your emails comply with all applicable laws
  • Including accurate sender information
  • Honoring unsubscribe requests promptly
  • Only contacting business professionals with relevant offers
  • Maintaining your own email list quality and hygiene

We reserve the right to suspend accounts that violate email compliance standards or generate excessive spam complaints.

6. Connected Email Accounts

By connecting your Google/Gmail account, you authorize RawPipeline to:

  • Send emails on your behalf
  • Access email replies to detect campaign responses

You may disconnect your email account at any time through the settings page. You are responsible for ensuring you have the right to use the connected email account for business outreach.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by RawPipeline and are protected by international copyright, trademark, and other intellectual property laws.

You retain ownership of any content you create or upload to the Service, including email templates and contact lists.

8. Limitation of Liability

To the maximum extent permitted by law, RawPipeline shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including:

  • Loss of profits, data, or business opportunities
  • Email deliverability issues
  • Account suspensions by email providers
  • Third-party claims related to your email campaigns

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

  • The Service will be uninterrupted or error-free
  • Emails will be delivered to recipients' inboxes
  • Campaign results will meet your expectations

10. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe:

  • Violates these Terms of Service
  • Is harmful to other users or the Service
  • Violates applicable laws or regulations

You may terminate your account at any time by contacting us or through account settings.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which RawPipeline operates, without regard to conflict of law provisions.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: contact@emincan.com